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Patient Information

 

** Trafalgar Medical is now offering face to face & telehealth consultations, self check-in via mobile phone temporarily suspended due to COVID **

 

We are a mixed billing general practice and most doctors bulk bill pensioners, health care card holders and children under 16. All other patients must make full payment on the day, this covers the $37.80 gap payment for GP consultations or $21.30 for Nurse Practitioner consultations.

Please note that our Gap Payment from Monday 5 July 2021 has increased to $41.60 for GP consultations and $25.10 for Nurse Practitioner consultations.

As of 1 October 2020, the Federal Government has extended the telehealth medicare rebate until 30 December 2021 for those who have been seen at our clinic in the last 12 months.

If you would normally pay a gap when coming to the clinic face to face, you will need to pay a gap for telehealth consultations as well.  If you are usually bulk billed you will continue to be bulk billed for face to face and telehealth consultations.  If you are experiencing significant financial hardship please discuss this with your doctor at the start of the consultation.

  Full Payment Medicare Rebate Gap Payment
Brief Consultation (MBS item No. 3) $38.70 $17.90 $20.80
Standard Consultation (MBS item No. 23) $80.70 $39.10 $41.60
Long Consultation (MBS item No. 36) $117.35 $75.75 $41.60
Prolonged Consultation (MBS item No. 44) $153.10 $111.50 $41.60
Nurse Practitioner Level A (MBS item No. 82200) $33.60 $8.50 $25.10
Nurse Practitioner Level B (MBS item No. 82205) $43.65 $18.55 $25.10
Nurse Practitioner Level C (MBS item No. 82210) $60.25 $35.15 $25.10
Nurse Practitioner Level D (MBS item No. 82215) $76.95 $51.85 $25.10
Missed appointment fee $30.00 N/A $30.00
Equipment Hire $30.00 refundable deposit + $15.00 weekly hire fee N/A $30.00 refundable deposit + $15 weekly hire fee
Non-Medicare consultations (time based) Varies subject to the amount of time required to complete the consultation N/A Varies

Workcover and TAC

  N/A 0

 

Procedures and Skin Clinic

All procedures (i.e. mirena insertion, removal of lesion, punch biopsy, implanon, plaster and iron infusion) carry a basic $40 or complex $70 fee which covers the cost of consumables. In addition to the clinic procedural charge, most procedures will also be charged a fee by the doctor that is not fully covered by the Medicare rebate. Procedure fees will be fully explained during your initial consultation.

 

Appointments, Cancellations or Missed Appointments

Consultations are by appointment only, these can be made on-line or by phoning Trafalgar Medical.  A typical appointment is 15 minutes. We do not accept or respond to email requests for appointments or results.

Patients will be charged $30 if they do not give at least 24 hours’ notice or if they do not attend on the day.  This will need to be paid prior to attending the next appointment.

 

New Patients

New patients need to book an appointment in advance, this will be a long consultation so that the treating doctor can review your medical history and provide you with the most suitable care according to your needs. New patient registration can be completed on-line using HotDoc.

 

Patient Follow Up and Test Results

Patient follow up and receiving timely test results is an important part of your treatment.  If you have not been contacted by the clinic, do not assume the result to be normal.  Patients should ring the clinic for test results between 1.30pm – 2.00pm on a Tuesday and Thursday.

Test results are confidential and will only be given to you directly, unless you give permission for your GP to communicate them to another person on your behalf.

 

Privacy and Confidentiality

Trafalgar Medical will protect the privacy of personal information we collect, hold and administer and will do this in accordance with legislation and the Australian Privacy Principles. Please refer to our Privacy Policy located in the footer or ask for a copy at reception.

 

National Relay Service

The National Relay Service allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls. To assist with communication call 1300 555 727 for the Speak and Listen, 133 677 for the teletypewriter (TTY) or 0423 677 767 for the SMS Relay. This service is free and is available 24 hours a day, every day of the year.

 

ePrescriptions

Electronic prescribing aims to provide convenience and choice to patients whilst improving PBS efficiency, compliance and drug safety.  Electronic prescription is a legal form to allow medicine supply. The ePrescription, referred to as a ‘Token,’ is sent to your mobile or computer and used the same way as a paper prescription, to get medicines from your pharmacy.

Introducing Electronic Prescribing to Patients from Bp Learning on Vimeo.

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