Book an appointment online
Patient Information
We are a bulk billing general practice and bulk billing is available to patients with a valid medicare card. Please note that not all appointments are bulk billed. Appointments relating to assessments or reports, ante-natal consultations and certain procedures will still attract an out of pocket fee.
Please see our friendly reception team for clarification.
Procedures and Skin Clinic
All procedures (i.e. mirena insertion, removal of lesion, punch biopsy, implanon, plaster and iron infusion) carry a standard $50 or complex $80 fee which covers the cost of consumables. Procedure fees will be fully explained during your initial consultation.
Appointments, Cancellations or Missed Appointments
Consultations are by appointment only, these can be made on-line or by phoning Trafalgar Medical. A typical appointment is 15 minutes. We do not accept or respond to email requests for appointments or results.
Patients will be charged $30 if they do not give at least 24 hours’ notice or if they do not attend on the day. This will need to be paid prior to booking your next appointment.
New Patients
Due to exceptionally high demand, we are currently unable to accept new patients at this time.
However, if you would like to be considered should capacity become available in the future, please complete the New Patient Waiting List Form on the tab above.
While we cannot guarantee when or if a space will open, we will contact you when an appointment becomes available.
We appreciate your understanding and patience.
Please note that when you are contacted to book in a new patient appointment, a fee of $30 will apply to new patients that do not attend consultation or cancel with less than 24 hours notice. If you do not contact the clinic to cancel or reschedule, you may lose your appointment and may be asked to place yourself on the waiting list again.
Patient Follow Up and Test Results
Patient follow up and receiving timely test results is an important part of your treatment. If you have not been contacted by the clinic, do not assume the result to be normal. Patients should ring the clinic for test results between 1.30pm – 2.00pm on a Tuesday and Thursday.
Test results are confidential and will only be given to you directly, unless you give permission for your GP to communicate them to another person on your behalf.
Privacy and Confidentiality
Trafalgar Medical will protect the privacy of personal information we collect, hold and administer and will do this in accordance with legislation and the Australian Privacy Principles. Please refer to our Privacy Policy located in the footer or ask for a copy at reception.
National Relay Service
The National Relay Service allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls. To assist with communication call 1300 555 727 for the Speak and Listen, 133 677 for the teletypewriter (TTY) or 0423 677 767 for the SMS Relay. This service is free and is available 24 hours a day, every day of the year.
ePrescriptions
Electronic prescribing aims to provide convenience and choice to patients whilst improving PBS efficiency, compliance and drug safety. Electronic prescription is a legal form to allow medicine supply. The ePrescription, referred to as a ‘Token,’ is sent to your mobile or computer and used the same way as a paper prescription, to get medicines from your pharmacy.